Legal Disclaimer & Shipping Terms

Welcome to the wild world of hemp – where it’s legal, potent, and overnighted to your door (as long as you’re cool with the fine print). We’re here to make things clear, fun, and compliant – so read up, buttercup:

🚚 Shipping & Handling

  • All orders are shipped via UPS Next Day Air for a flat $50. We don’t do snail mail. We want you puffin’, not waitin’.
  • Adult signature (21+) is required at delivery. If you’re not home, UPS will not leave the package. We repeat: you gotta sign for it.
  • Orders placed before 1PM CST go out same day (Monday–Friday). After that, it ships the next business day.
  • Tracking info will be provided as soon as it ships. Once it’s in UPS’s hands, we’re no longer responsible for delays, lost packages, or weather-related hold-ups – but we’ll always try to help if something goes sideways.

📦 Return & Refund Policy

  • Due to the nature of our products, all sales are final.
  • We do not accept returns, and we do not issue refunds once a product has left our hands.
  • If you receive a damaged or incorrect product, please email us within 48 hours of delivery and we’ll work something out. No games.

⚖️ Legal Compliance

  • All products are federally legal under the 2018 U.S. Farm Bill, containing less than 0.3% Δ9 THC by dry weight.
  • We sell only hemp-derived cannabinoids, and our products are not marijuana.
  • However, laws vary by state. By purchasing from us, you agree that you know your local laws and are solely responsible for following them.
  • We do not ship to states where THCA or hemp-derived cannabinoids are restricted. Orders placed from restricted states will be canceled and refunded.

🧠 Use & Safety

  • Must be 21 or older to purchase or use our products. By ordering, you’re confirming your age.
  • Do not operate vehicles, machinery, or do anything that requires full attention while using our products.
  • Do not use if pregnant, nursing, or taking medications without consulting your doctor.
  • These products have not been evaluated by the FDA. They are not intended to diagnose, treat, cure, or prevent any disease.
  • Keep out of reach of children, pets, and nosy neighbors.

📜 Acceptance of Terms

By ordering from our site, you agree to:

  • Our shipping and refund policies
  • Our compliance disclaimer
  • Our right to refuse service to anyone acting shady or violating the rules

We reserve the right to update or change these terms whenever we want. We’re not trying to be sneaky, but we’re also not about to send a smoke signal every time we tweak something.

💌 Questions?

We’re real people. If you have an issue, question, or just want to say hey – reach out. We’ll respond as fast as humanly possible (unless we’re helping someone else or out of milkshake mix).

Stay legal. Stay lifted. And thanks for shopping with Milkshake Bay / East Bay Alternatives.